Search

Shipping & Returns

Shipping Policy 

 

Orders ship within 5 business days. Depending on the products and quantity, some orders will arrive in multiple separate shipments. Most orders ship via USPS Priority Mail or UPS Ground. 

 

Transit Times 

Within the Continental United States: 2-4 business days 

Everywhere Else: 1-3 weeks  

  

- - -

 

Return Policy 

 

Our return policy lasts 30 days. 

If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

To begin your return, please contact us on our website or email us at grey@lambornstudio.com

 

There are certain situations where only partial refunds are granted :

Any item not in its original condition, is damaged or missing parts for reasons not due to our error

Any item that is returned more than 30 days after delivery

 

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

 

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at grey@lambornstudio.com

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.